Privacy Policy
Last updated: April 2026.
RR Entertainment N.V., operating Ripper Casino under a Curaçao gaming licence, is committed to protecting the privacy of all users. This policy explains what personal data is collected, how it is used, how long it is retained, and your rights in relation to that data. By registering and using the platform, you acknowledge this policy.
Data We Collect
Personal data collected during registration includes your full legal name, date of birth, residential address, email address, and phone number. Identity verification documents, including government-issued photo ID and proof of address, are collected during the KYC process. During platform use, technical data is automatically collected including IP address, device type, browser type, and session activity logs. Payment data including deposit and withdrawal history is retained for financial compliance purposes.
How We Use Your Data
Your data is used to create and manage your account; verify your identity under KYC and AML/CTF obligations; process deposits and withdrawals; provide customer support; detect fraud and prevent prohibited activity; comply with regulatory requirements under our Curaçao gaming licence; and send promotional communications where you have opted in to receive them.
Legal Basis for Processing
Data is processed on the basis of contractual necessity to fulfil obligations to you as an account holder, legal obligation to comply with AML/CTF requirements, and legitimate interest in protecting the platform from fraud and financial crime. Marketing communications are processed on the basis of your consent, which can be withdrawn at any time through account settings.
Data Sharing
We do not sell personal data to third parties. Data is shared with payment processors to facilitate transactions, identity verification providers to complete KYC, and regulatory authorities where required by applicable law. All third-party processors are contractually bound to handle data responsibly and only for the purposes specified.
Data Retention
Personal data is retained while the account is active and for a minimum of five years following account closure, in compliance with AML/CTF record-keeping obligations. Identity verification documents are retained as required under the platform's regulatory framework.
Your Rights
You may request access to the data held about you, ask for corrections to inaccurate data, or request deletion subject to legal retention obligations. Withdraw consent to marketing at any time through account settings or by contacting support directly.
Security
SSL encryption protects all data transmitted between your device and the platform. Internal access to personal data is restricted to authorised staff. Regular security reviews are conducted. Players are encouraged to use strong, unique passwords and to enable two-factor authentication where available.